In case the oversize or overweight permit was arranged in error, we will register you a new permit. However, if a client provided incorrect information, the client will carry total responsibility, including financial responsibility, for the errors. If the client wishes to cancel during this process, the client must compensate for received and arranged permits.
Claim refunds are accepted within seven (7) days of the date when the overweight load permit was issued. Refunds will be made if the permit did not match the application. All funds will be returned by check within seven (7) business days after the resolution.